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Service and Support Agreements
The hardware guy says the problem is the operating system software. The software guy swears it's the hardware. Sound familiar? Trying to find dependable system support these days can be a challenge, but at Pesek Corp, we strive to meet our customers' service and support needs by providing a single solution for maintenance needs. We offer support agreements on hardware systems, both those installed by us and by others, and can add operating system support to most of those agreements. Our experienced technicians have been trained in both hardware,application software, and operating systems, so they can offer rapid diagnosis and repair of system problems.

Each Service and Support Agreement (SASA), formerly "Maintenance Contract," is custom designed to the needs of the client:

  • Standard Contracts - 8:00 a.m.-5:00 p.m., M-F
  • Extended Contracts - 8 to 24 hours, 5 to 7 days
  • Hardware (all or selected system components)
  • Operating Systems (servers and/or workstations)
  • Application Software (some titles)
  • 1 year term, 30 day cancellation notice
  • Flexible payments terms, with discount for annual payment

No matter how quickly we get your system back on line, we know that your business suffers potential loss whenever your system is impaired, so our goal is to prevent system failures. Therefore, each SASA includes an annual preventive maintenance service (at no extra charge), which can help prevent failures.

Call today at 205-664-9778 (in the greater Birmingham area) or 800-344-9902 to discuss creating your Service and Support Agreement. We can make maintaining your computing system easier than you ever thought possible.

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